At tek999, we believe gambling should be fun, controlled, and never harmful. This page outlines the tools, limits, and support resources available to every player on our platform — because your wellbeing always comes first.
tek999 has built its responsible gaming programme around six core principles. Every feature described here is available free of charge to all registered players.
tek999 enforces a minimum age of 18 for all players. Every account must pass KYC identity verification during registration. Players found to be under 18 will have their accounts immediately closed and any deposits refunded to the original payment method.
Set a daily, weekly, or monthly deposit ceiling on your tek999 account at any time. Once a limit is in place, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Take a short break from gambling by activating a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended — you cannot deposit, bet, or access games. The break cannot be reversed once started.
Players who feel gambling is becoming a serious problem can request a self-exclusion of 3 months, 6 months, 1 year, or 5 years. During this period, the account is fully deactivated. Self-exclusion can be requested at any time by contacting our support team.
Enable on-screen session reminders that notify you of time spent playing at regular intervals — every 30, 60, or 90 minutes. These pop-up notices display your current session duration and net balance change to help you stay aware of your activity.
tek999's responsible gaming support team is available 24/7 via email and WhatsApp. Our trained staff can help you apply limits, start a cooling-off period, initiate self-exclusion, or simply talk through any concerns you have about your gambling habits.
Responsible gaming refers to a set of policies, tools, and behaviours designed to ensure that gambling remains a form of entertainment rather than a source of financial hardship or psychological harm. tek999 takes this responsibility seriously and has embedded player-protection measures into every layer of the platform — from account registration through to withdrawal processing.
For the vast majority of players across Bangladesh, gambling on tek999 is a recreational activity enjoyed alongside cricket betting, live casino games, slots, and fishing games. It is a leisure pursuit funded from disposable income, with clear boundaries around time and money. However, for a small proportion of individuals, gambling can shift from entertainment into a compulsive behaviour that negatively affects their finances, relationships, and mental health.
Problem gambling can develop gradually and is not always immediately obvious — even to the individual experiencing it. tek999 encourages all players to regularly reflect on their gambling behaviour. The following signs may indicate that gambling is becoming a problem:
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use one of the responsible gaming tools available on tek999 — or to contact our support team for a confidential conversation.
tek999 is transparent about the nature of gambling: all casino games and sports bets carry a built-in house edge or margin. Over time, the mathematical expectation for any player is a net loss relative to total wagers placed. Gambling should never be viewed as a reliable income source, an investment strategy, or a solution to financial problems. Players should only wager amounts they are fully prepared to lose without financial hardship.
If you share a device with family members or are concerned about a minor accessing the tek999 platform, we recommend using your device's built-in parental controls or browser-level content filtering tools. tek999 does not provide parental control software directly, but many third-party solutions are available. Always keep your tek999 login credentials strictly private and log out after each session when using a shared device.
If you are concerned about a friend or family member's gambling behaviour — even if they are not a tek999 player — encourage them to speak to a healthcare professional or contact a gambling support organisation. Early intervention greatly improves outcomes.
Our responsible gaming team is available around the clock. Contact us confidentially at any time.
WhatsApp: +880 1700-000999
24/7 · Bangladesh Standard Time (BST, UTC+6)
All responsible gaming controls on tek999 can be activated directly from your account settings. The process takes less than two minutes.
Access your account via the tek999 Login page. Make sure you are using your own registered device for privacy and security.
Select your profile icon in the top-right corner and choose "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab within your account settings. All available tools — deposit limits, time-outs, and self-exclusion — are listed here.
Select the tool you wish to use, enter the relevant parameters (limit amount or duration), and confirm your choice. Restrictions take effect immediately upon confirmation.
If you cannot access your account settings or need urgent assistance applying self-exclusion, contact our support team directly via email or WhatsApp. We will action your request promptly.
Cap the maximum amount you can deposit within a single calendar day, calculated from midnight BST.
Set a rolling 7-day deposit ceiling to manage your weekly spend across all payment methods including bKash, Nagad, and Rocket.
Define the maximum you can deposit in a rolling 30-day window. Ideal for longer-term budget management.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. All betting and deposit activity is paused for the duration.
Permanently deactivate your account for a minimum of 3 months up to 5 years. Contact support to initiate.
Receive automatic on-screen notifications at 30, 60, or 90-minute intervals to keep track of how long you have been playing.
tek999 enforces a strict minimum age of 18 years for all players. This is not simply a legal formality — it reflects our genuine commitment to ensuring that gambling products are never accessible to young people who are not yet equipped to make informed decisions about financial risk.
Every player registering on tek999 must submit a valid National Identity Card (NID), passport, or other government-issued photo identification. Our KYC verification process checks both the authenticity of the document and the age of the applicant. Accounts that cannot be verified as belonging to an adult aged 18 or above will not be permitted to deposit or play.
If you suspect that a minor is attempting to use or has successfully accessed a tek999 account, please contact us immediately at [email protected]. We will investigate and take action within 24 hours.
Every new account must verify identity and age via NID or passport before any deposit or withdrawal can be processed. No exceptions are made regardless of payment method.
Never share your tek999 username and password with minors. Always log out after sessions on shared devices. Your account is personal and non-transferable.
Use your smartphone's or browser's built-in parental control features to prevent underage access to gambling websites on shared family devices.
If you are in a good place and ready to enjoy our games, tek999 offers cricket betting, slots, live casino, and more. Remember to set your limits before you start.